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WARRANTY POLICY:  We go beyond our warranty.

  1.  All Fabulous E-Bikes and their respected individual components are considered brand new and protected against all manufacturing defects for up to 15 months after delivery of the e-bike to customer.

  2.  2 years limited warranty on all frames. If any part is defective in the manufacturing process it will be replaced free of charge.

  3.  Batteries are covered by a 1 year guarantee. Batteries must be damage free to qualify for RMA.

  4.  We remind users that batteries are sensitive to temperature and can lose up to 50% of the range in extreme weather conditions.

  5.  We do not charge to ship you any parts during the warranty period.

  6.  We try very hard to ship within 24-48 hours from Monday to Friday.

  7.  We carry almost every part in stock to serve you faster. In rare cases we might need to reorder parts and delays may arise.

  8.  Videos are available to help you fix your bikes but we also offer to pay your local shop to do the work for warranty claims.

  9.  Quote at any local bike shop must be approved by Furious Ebikes first or we will not be responsible to pay the invoice.

  10.  Claims must email support@fabulousebikes.com to open up a ticket so we can track your warranty work.

  11.  You may call for advice and do the warranty claim but you must still email to get it approved. No exceptions.

  12.  Even after warranty period we often extend free of charge the warranty on minor parts and only charge you shipping.

  13.  You are responsible to show proper proof of defective part and pay to return the item if so requested for inspection where we will repair the item or replace it free of charge.

  14. You may also call us as we answer our phones when we can.  855-322-3245

Activez le moteur sans effort au moindre contact, libérez plus de puissance en appliquant plus de pression sur les pédales. Système révolutionnaire meilleur que même les vélos électriques à moteur moyen. Une sensation naturelle et complète qui ne ressemble à aucune autre et qui a révolutionné les vélos électriques pour toujours.

DELIVERY POLICY:  Free Shipping!

Activez le moteur sans effort au moindre contact, libérez plus de puissance en appliquant plus de pression sur les pédales. Système révolutionnaire meilleur que même les vélos électriques à moteur moyen. Une sensation naturelle et complète qui ne ressemble à aucune autre et qui a révolutionné les vélos électriques pour toujours.

CANCELLATION POLICY:  No charge cancellations before Shipped

Activez le moteur sans effort au moindre contact, libérez plus de puissance en appliquant plus de pression sur les pédales. Système révolutionnaire meilleur que même les vélos électriques à moteur moyen. Une sensation naturelle et complète qui ne ressemble à aucune autre et qui a révolutionné les vélos électriques pour toujours.

RETURN POLICY:  14 Day, 25 miles max - Return Guaranteed

Activez le moteur sans effort au moindre contact, libérez plus de puissance en appliquant plus de pression sur les pédales. Système révolutionnaire meilleur que même les vélos électriques à moteur moyen. Une sensation naturelle et complète qui ne ressemble à aucune autre et qui a révolutionné les vélos électriques pour toujours.

REFUND POLICY:  Must complete RMA application

Take special note that refunds will only be made after the Ebike is received and inspected by Fabulous Ebikes.​​

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  1.  All refunds must be processed through an RMA application. Without an RMA application and approval, no refunds will be issued.

  2.  To obtain a RMA application you must email support@fabulousebikes.com with Request RMA application in the subject field.

  3. Please put your name and bike you purchased along with the reason of the RMA request. 

  4. You may also call 855-322-3245 to speak to a live representative but you will still need to create an email with the RMA request.

  5.  Refunds can take from 3 to 5 days on our side and an addition 3 to 10 days by the credit card company to show up on your statement.

  6.  We can't control the delay at the credit card company issuing your refund.

  7.  No refunds will be issued before our merchandise is returned to us for inspection.

  8.  As mentioned in the Return Policy, we don't cover return shipping and there is a 20% restocking fee. 

  9.  Restocking fee can be waved if you purchase a different bike.

  10.  Pre-Orders can always be cancelled for no charge and processing can be done from 3 to 5 business days.

  11.  No refunds can be processed in the first 10 days of purchase as we must wait for the credit card companies to process your payment to us first.

  12. We are not responsible to refund extra charges your credit card companies charged you. Example for rate exchange or Foreign fees.

  13.  Completion of your payment will consider you have fully accepted these terms and conditions of the sale.

PRIVACY POLICY:  We respect your information

Activez le moteur sans effort au moindre contact, libérez plus de puissance en appliquant plus de pression sur les pédales. Système révolutionnaire meilleur que même les vélos électriques à moteur moyen. Une sensation naturelle et complète qui ne ressemble à aucune autre et qui a révolutionné les vélos électriques pour toujours.

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