All Fabulous E-Bikes and their respected individual components are considered brand new and protected against all manufacturing defects for up to 15 months after delivery of the e-bike to customer.

 2 years limited warranty on all frames. If any part is defective in the manufacturing process it will be replaced free of charge.

 Batteries are covered by a 1 year guarantee. Batteries must be damage free to qualify for RMA.

 We remind users that batteries are sensitive to temperature and can lose up to 50% of the range in extreme weather conditions.

 We do not charge to ship you any parts during the warranty period.

 We try very hard to ship within 24-48 hours from Monday to Friday.

 We carry almost every part in stock to serve you faster. In rare cases we might need to reorder parts and delays may arise.

 Videos are available to help you fix your bikes but we also offer to pay your local shop to do the work for warranty claims.

 Quote at any local bike shop must be approved by Furious Ebikes first or we will not be responsible to pay the invoice.

 Claims must email support@fabulousebikes.com to open up a ticket so we can track your warranty work.

 You may call for advice and do the warranty claim but you must still email to get it approved. No exceptions.

 Even after warranty period we often extend free of charge the warranty on minor parts and only charge you shipping.

 You are responsible to show proper proof of defective part and pay to return the item if so requested for inspection where we will repair the item or replace it free of charge.

You may also call us as we answer our phones when we can.  855-322-3245