DELIVERY POLICY:  Free Shipping!

Description and conditions of how we ship and what time frames.

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1.  Payments online only ship to billing address of Credit Card used. Further proof of residence might be required if there is suspicious activity.

2.  Orders are processed within 48 hours excluding weekends and may only be cancelled free of charge if order has not shipped.

3. For cancellation terms you may read the Cancellation Policy.

4.  Furious Ebikes has full discretion on which carrier to use to ship your ebike. You may pay extra for special instructions.

5.  Extra fees may or may not be charged for special delivery instructions. 

6.  There are no guarantees on delivery times as we can not control the carrier providers schedules. Full tracking will be provided.

7.  Adult signatures are required and are held as proof of delivery.

8.  We don't accept instructions to leave it anywhere else. Parcel must be signed for directly from your household. 

9.  Once the product has shipped, the order can not be cancelled and any returns fall under the Returns Policy found in the tab above.

10.  Once your ebike is shipped out of our warehouse you are responsible to receive the parcel.

11.  Any refused shipments will automatically face a $500 non-refundable charge to cover our shipping charges to you and back to us. (currency determined at payment)

12.  All parcels must be received as in most cases bikes are securely wrapped and don't take damage.

13.  If parcel is heavily damaged by the carrier, you must claim it to the driver so that they can make a report on the condition of the parcel.

14.  In most cases they can return the parcel back to us at a later date.

15.  Full pictures of the box must be taken for proof. 

16.  If parcel is compromised, parts missing, and in severe condition most drivers will take parcel back right away.

17.  We reiterate unless parcel is severely compromised it must be accepted as most times bike inside is securely wrapped and not damaged.

18.  For any minor damages we have the right to send new pieces to replace those damaged parts.

19. (Pictures of box must be provided and pictures of unwrapping if you feel the bike might of sustained damages are required)

20.  For any returns you must still go through the RMA process.

21.  For refunds of returned parcels, we follow the Refunds Policy.

22.  Completion of your payment will consider you have fully accepted these terms and conditions of the sale.